Privacy Notice

Privacy Notice

This Privacy Notice together with the Website Terms and Conditions of use and any other documents referred to in it sets out the basis on which we will process any personal data we collect from you. Please read the Notice carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the GDPR and all appropriate data protection legislation, the Data Controller is Kinloch Anderson Ltd.

At Kinloch Anderson, we collect and manage user data covering the following Key Points: -

What information do we collect about you?

How will we use the information about you?

Marketing

Access to your information and corrections

Cookies

Other websites

Changes to our privacy policy

How to contact us

 

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

Information that we may collect and that which is given to us with your consent includes; your name, email address, address, phone number, company name, gender, date of birth, measurements for clothing, IP address, your chosen internet browser and service provider, and device plus any information you supply voluntarily. Additionally, if you contact us, we may keep a record of that correspondence or call.

 

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website.

We do share your personal data with trusted third parties. We provide only the information they need to perform their specific services to help facilitate our service to you, including but not limited to, processing online purchases including hosting services, payment services, shipping services and marketing. At no time will we give your personal information to any third party, other than in relation to our contractual obligation to process and deliver your order, process a return and/or exchange/refund. We will never sell your personal data to any third party.

Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected; including to satisfy any legal, accounting or reporting requirements.

We may disclose information about you to law enforcement officials in the investigation of any alleged unlawful activities by you. We may also be required to disclose information to a court or regulatory body when required to do so by law.

 

Marketing

We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here.

 

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please write to us at the following address: - Kinloch Anderson Ltd, 4 Dock Street, Edinburgh, EH6 6EY

We will also request that you provide further information and identification to enable your request to be processed securely. Any such requests will take up to 30 days to complete, once all relevant identity checks are satisfied and completed. There is not normally a charge for a request. However if your request is ‘manifestly unfounded or excessive’ (e.g. if you make repetitive requests) a fee may be charged to cover our administrative costs in responding. Should we be prevented from disclosing your personal information, reasons will be given for the refusal.

Additionally, we want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

 

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However some of our website features may not function as a result.

Our Cookie Notice contains more information about our use of cookies, and how you can choose to accept or reject them.

 

Other websites

Our website contains links to other websites. This Privacy Notice only applies to this website so when you link to other websites you should read their own Privacy Notices.

 

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This Privacy Notice was last updated on 24th May 2018.

 

How to contact us

If you need to contact us for any reason regarding this Privacy Notice, including the collection and/or use of your personal data, or as otherwise indicated in any section of this Notice, our contact details are as follows:

Address: Kinloch Anderson Ltd, 4 Dock Street, Edinburgh, EH6 6EY

Email: enquiries@kinlochanderson.com

Telephone: +44 (0) 131 555 1355